Written refund requests must be received at least 14 days prior to the course. There will be no refunds for cancellations within 14 days of the course. Substitutions are allowed with advance notice. In the event of postponement or cancelation, a full registration refund will be given. The University of Florida is not responsible for travel arrangements, travel fees, or any expenses incurred by you as a result of such a cancellation. If the University of Florida cancels this event, you will be contacted at the email address you provided when registering, so please be sure to provide a valid email address. Refund and/or substitution requests must be received in writing by email or fax. Failure to appear for the event will result in forfeiture of the entire course fee.