Cross-Connection Control: Ordinance and Organization - Course 23

Cross-Connection Control: Ordinance and Organization

  • TREEO FDEP OCP 04251046: CEUs: 1.1 DS W WW
  • Day One: 8:00 a.m. - 4:30 p.m.
  • Day Two: 8:00 a.m. - noon
Coordinator Marta Keilhauer     email:     phone: (352) 392-9570 or (352) 294-3878


This course teaches you the essentials of developing and managing an effective cross-connection control program. Topics include: legal authority, policies, budget preparation, record keeping, training and education, assembly standards and specification, the elements of a good ordinance, and liabilities and responsibilities.

Upon completion of this course, and the Survey and Inspection course, you will be awarded a Program Manager's certification.

Daily breaks are provided. There is a one hour lunch break but lunch will not be provided so please make arrangements.
You must be present for entire course to receive continuing education credit and a Certificate of Attendance.
Cross connection means any physical arrangement whereby a public water supply is connected, directly or indirectly, with any other water supply system, sewer, drain, conduit, pool, storage reservoir, plumbing fixture, or other device which contains or may contain contaminated liquid. In order to manage such a system, cross-connection professionals must be trained in the essentials of a good cross-connection control program. This course is designed to meet the needs of the cross-connection professional by focusing on the legal aspects of cross connection, retrofitting existing facilities, new construction, testing and maintenance, record keeping, control of assemblies, and training of personnel. This is an intensive two-day program and part three of the Program Manager Series.
TREEO recommends that participants purchase the publication titled: Recommended Practice of Backflow Prevention and Cross-Connection Control (AWWA publication No. 30014, call 800/926-7337).
Upon the completion of the course, the student should be able to:
  • Review the essential elements of an effective Cross-Connection Control program
  • Describe the state required elements a complete cross-connection control program
  • Demonstrate the proper technique of introducing a new ordinance to the local authority


Individuals directly involved in a cross-connection program. Both management and staff will benefit from the Ordinance and Organization course. 

Courses held in Gainesville, Florida


8:30 - 8:45 a.m. Introductions
8:45 - 9:45 a.m. Problem Solving
9:45 - 10:00 a.m. Break
10:00 - 10:15 a.m. Seven Essentials of a Model Program
10:15 - 10:30 a.m. Responsibilities
10:30 - 11:00 a.m. Record Keeping and Software
11:00 - noon Workshop - Content of Sample Ordinance
noon - 1:00 p.m.  Lunch (on your own)
1:00 - 1:15 p.m. Results of Workshop
1:15 - 1:30 p.m. DEP Requirements - Proposed Rules
1:30 - 1:45 p.m. Budget Problems
1:45 - 2:00 p.m. Ordinance/Policy Approval Problems
2:00 - 2:15 p.m. Break
2:15 - 2:30 p.m. Re-use Systems
2:30 - 2:45 p.m. Thermal Expansion
2:45 - 3:45 p.m. Workshop - Ordinance Presentations
3:45 - 4:00 p.m. Break
4:00 - 4:30 p.m. Ordinance Presentations
4:30 - 5:00 p.m. Summary and Discussion
8:30 - 9:00 a.m. Difficult Customers, Bosses & Unethical Testers
9:00 - 9:30 a.m. Workshop - Emergency Procedures
9:30 - 9:45 a.m. Break
9:45 - 10:15 a.m. Results of Workshop
10:15 - 10:45 a.m. Public Education
10:45 - 11:00 a.m. Break
11:00 - 11:30 a.m. Discussion of Individual Problems
11:30 - 11:45 a.m. Summary
11:45 - noon

Awarding of Certificates